Amanda Eakins
I bridge the gap between program design and sustained execution โ building enterprise learning operations, governance, and technology for regulated, multi-site organizations.
Learning operations, built to last
Turning strategy into repeatable, measurable execution across engineering, manufacturing, sales, HR, and clinical education.
Learning operations leader with 18+ years directing complex programs, service delivery, and capability-building across regulated, technical, and multi-site environments โ including three years leading enterprise L&D operations for a multinational medical device manufacturer supporting 900+ employees.
I connect program design to sustained execution by establishing intake workflows, program handoffs, governance, documentation, LMS administration, reporting, workload prioritization, and stakeholder communications across 20+ concurrent initiatives.
I've led two direct reports and coordinated 64 internal SMEs and external clinical contributors while partnering with HR, IT, Operations, Engineering, Sales, and Medical Education โ delivering 95%+ platform adoption, a 50% reduction in engineering ramp time, and leadership programs rated 9.4 NPS.
At a glance
What I bring to the table
A full operating model for learning โ from intake and governance through delivery, analytics, and continuous improvement.
Learning Operations & Service Delivery
Standing up the operating model, intake, and delivery processes that keep learning running at scale.
Program Transition & Governance
Handoffs, operational governance, and escalation paths that survive changing priorities.
Learning Intake & Request Management
Standardized routing, prioritization, and status communication for hundreds of requests.
Process Design & Documentation
Repeatable, documented practices across eLearning, instructor-led, and video formats.
Team Leadership & Quality Oversight
Coaching, workload balancing, and quality control across a distributed SME network.
Reporting, KPIs & Analytics
Executive-facing Power BI dashboards that make readiness and engagement visible in real time.
LMS Administration & Governance
Course architecture, access, assignments, and compliance across three enterprise platforms.
Client & Stakeholder Management
Translating program needs into timelines, resourcing, and communications leaders trust.
Change & Continuous Improvement
Workflow automation and AI-assisted process improvement that compounds over time.
Where I've made an impact
Two decades of progressive operational leadership โ from district-wide school systems to enterprise medical-device learning.
Learning & Development Lead โ Operations, Governance & Technology
- Built and led the enterprise L&D function โ operating model, learning technology ecosystem, governance, and delivery for 900+ employees.
- Governed a centralized service-intake model in InvGate, reaching 95%+ adoption and a 5/5 internal customer satisfaction rating.
- Administered three enterprise platforms โ ComplianceWire, LearnShare, Reach360 โ covering intake, access, assignments, and compliance reporting.
- Reduced engineering new-hire time-to-productivity by 50% (โ6 months โ 3) via tiered competency levels and structured pathways.
- Managed a portfolio of 20+ concurrent initiatives across HR, IT, Engineering, Sales, and Medical Education.
- Built executive Power BI dashboards for onboarding, readiness, and engagement โ 4.88/5 average eLearning rating.
- Designed a six-week leadership program for 110+ leaders across four cohorts, achieving a 9.4 NPS.
- Coached two reports and coordinated 64 internal SMEs and external clinical contributors.
Teacher ยท Dean of Students ยท Assistant Principal ยท MTSS Coordinator
- Directed day-to-day operations across complex educational organizations โ staff, schedules, compliance, and crisis response.
- Led district-wide testing across 17 sites on a $500K budget, finishing the cycle $50K under budget and fully compliant.
- Led Multi-Tiered System of Supports implementation with cross-functional teams and intervention workflows.
- Redesigned student-support and data-review workflows, contributing to a two-letter-grade improvement in state ratings.
- Supported the ground-up launch of a virtual school program โ workflows, training protocols, and cross-departmental handoffs.
- Built accountability structures and documentation standards for sustained, high-accountability delivery.
Measurable results
Outcomes that show up on the balance sheet and in how people learn.
Capabilities & toolkit
The operating skills and platforms behind the results.
Learning Operations & Governance
Team & Resource Leadership
Learning Technology & Analytics
Stakeholder & Program Management
Academic foundation
Master of Education (M.Ed.)
Educational Leadership
Bachelor of Arts (B.A.)
Elementary Education
Let's connect
Open to enterprise learning operations, L&D leadership, and organizational effectiveness roles. Send a note and I'll get back to you.