Lead Customer Service Manager & EdTech Executive

James M. Spatara, Jr.

I am a results-driven leader with over 15 years of experience bridging the gap between innovative technology and operational excellence.

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(724) 456-2304
James M. Spatara, Jr.

Empowering Success Through Leadership

I hold a Doctorate in Educational Leadership & Management and have spent over 15 years implementing innovative technology solutions to streamline operations. My career has been defined by a passion for leading initiatives that drive success and empower others to excel.

I specialize in project management, data-driven decision-making, and developing collaborative relationships among stakeholders. Whether managing budgets or designing curriculum, my focus remains on delivering high-impact results.

15

Years Experience

1200

Students Impacted

100

% Digital Literacy

3

Advanced Degrees

Key Initiatives

Kindle Lending Initiative

I led the development and implementation of a $5,000 digital resource program, providing over 600 students with unprecedented access to digital literacy tools and modern learning resources.

Budget Management Digital Literacy Resource Access

CFF Grant Administration

I directed the 3-year administration of the Classrooms for the Future (CFF) grant, ensuring strict compliance and the successful integration of advanced technology across secondary grade levels.

Grant Management Tech Integration Project Leadership

Career Trajectory

Technology Aide

Mercer JSHS | 2025 - 2026

Level I troubleshooting and collaborative system problem-solving.

Customer Service Manager

SGA Bookstore | 2024 - 2025

Led a team of student employees and optimized vendor collaboration for competitive pricing.

Librarian / Digital Lead

Reynolds Elementary | 2011 - 2022

Implemented $5,000 Kindle lending initiative and improved student outcomes by one grade level.

Tech Integration Coach

Reynolds High School | 2007 - 2011

Directed CFF grant administration and delivered Masters-level courses for 30+ teachers.

Core Competencies

Proficiency Analysis

Professional Focus

Public Speaking Instructional Leadership Project Management Data-Driven Decisions Grant Administration Curriculum Development Budget Management

Academic Foundation

Doctor of Education

Capella University

Educational Leadership & Management

Master of Arts

Penn State University

Teaching and Curriculum

Bachelor of Science

Slippery Rock University

Elementary Education

Let's Connect

I am currently open to leadership opportunities where I can apply my expertise in technology integration and operational management.