Medical Education | Student Success | Systems Thinking

Driving student success through data-driven systems thinking.

I'm Scott Hinson, Ph.D., a medical education professional with 15+ years of experience spanning student affairs, academic affairs, teaching, and strategic leadership. 

+40 pts'Within third-year' pass rate, 53% → 93%
−65%4th year delayed students, 20 → 7
15+Years of experience
$375,000Budget managed, Career Pathways
About

The student experience, from recruitment to residency.

My philosophy is rooted in the belief that student success is not just an individual outcome, but a result of intentional systems design. I view the student journey as a continuous ecosystem where recruitment, academic support, and professional formation are deeply interconnected.

I believe in leveraging the science of learning and data-driven insights to remove systemic barriers, empowering every student to reach their full potential. By combining empathetic coaching models like Immunity to Change with rigorous academic interventions, we create an environment where students don't just survive medical school—they thrive as future physicians.

Data-Driven Support

Identifying factors predictive of success on COMATs and Level 1 & 2 board exams.

Curriculum Projects

The Student Success Center and Comprehensive Knowledge Module in NYITCOM's Canvas, built with an instructional designer.

Student Success Materials

Learning strategies, time management, test anxiety, content retention, healthy habits, productivity, and board exam preparation.

Relevant Career Achievements

Strategic impact in medical education.

Results of student success initiatives, academic support, and data-driven interventions at NYITCOM.

Hand-drawn growth chart
NYITCOM · 5-Year Initiative

Increasing 'within third-year' pass rates

Challenge
The 'within third-year' pass rate was 53%.
Solution
Student success initiatives and data-driven interventions, sustained over five years.
Impact93%Final pass rate, a 40-percentage-point improvement
Before 53%After 93%
Laptop with a stethoscope
NYITCOM · Academic Support

Decreasing 4th year student delays

Challenge
20 students were delayed in their 4th year.
Solution
Targeted academic support, program development, and data-driven interventions.
Impact−65%Reduction in delayed students (from 20 to 7)
Was 20Now 7
Presentation in a classroom
NYITCOM · Systems Development

Co-creating student success systems

Solution
Co-created and implemented Boards Bootcamp, Comprehensive Knowledge Module, Kickstart, Student Success Center, and Data Dashboard.
Impact5Student success systems and academic support initiatives, to strengthen student performance and accountability
Experience

Professional Experience

A career dedicated to student success and institutional excellence across multiple domains of education.

7
Years

Academic Affairs

Leading academic achievement, curriculum development, and board preparation strategies.

4
Years

Student Affairs

Managing career pathways, financial aid, recruitment, and holistic student support services.

5
Years

Teaching

Instruction in communication studies, ESL, and learning sciences across international contexts.

Skills & credentials

Skills, education & professional development.

Technical Skills

Collaboration

TrelloKanbanSlackMicrosoft TeamsZoom

Microsoft

ExcelPower AutomateClipchampOneDrive

Digital Content Creation

ChatGPTClaudeCanvaKalturaLoomScribe

Learning Management

CanvasBlackboardAMBOSSCOMBANKUWorldScholar Rx

Scheduling & Operations

BookingsCalendlyTeamUpSamanageGuruNBOME Portal

Education

  • Ph.D. in International Development, University of Southern Mississippi (Hattiesburg, MS)Research Interests: Community Development, Conflict Resolution, Change Management
    December 2024
  • Master of Arts in Communication Studies, Arkansas State University (Jonesboro, AR)Research Interests: Conflict Resolution, Intercultural Competency, Cultural Understanding
    May 2012
  • Bachelor of Arts in English, University of Arkansas (Fort Smith, AR)May 2007

Professional Development

  • Building Personal Resilience: Managing Anxiety and Mental Health, HarvardX - Medical School2026
  • PURE Project Management Certification, PURE Management Alliance2025
  • Preventing Harassment & Discrimination, Vector Solutions, Higher Education2025
  • Motivational Interviewing, Motivational Interviewing Network2021
  • Immunity to Change Coaching, Minds at Work2021
  • Mental Health First Aid, National Council for Behavioral Health2018
  • Career Development Facilitator, National Career Development Association2016

"NYITCOM at Arkansas State University's mission is to alleviate the physician shortage in Arkansas and the Mississippi Delta and to provide education through community outreach to improve health outcomes."

Institutional Mission Statement
Academic History

Research & Publications

Dissertation: Uncovering the causal configurations of change: a systems thinking and fuzzy set analysis

Aquila Digital Community

Quantitative Publication: Toward an Integrated Model of Intercultural Competency: Evidence from American and Non-American Students in the United States

  • Published in the Journal of Development Communication
  • Presented at the Association for Education in Journalism and Mass Communication Conference

Qualitative Thesis: Negotiating Dialectic Conflict Tensions in Intercultural Relationships

  • Presented at Arkansas State Scholarship Symposium Conference

Ethnographic Capstone Project: An Emic View of Undocumented Immigrants in the Shadows

  • Lived in an immigrant community to gain an emic understanding of living undocumented
  • Presented at the University of Arkansas – Fort Smith
Presentations

Medical Education Presentations

AACOM ClinEd Accelerator St. Bernard's Internal Medicine Residency Program Association of Medical Education Learning Specialist Naussau University Medical Center Faculty Development Health Occupations Students of America (HOSA) Presentation International Association of Medical Science Educators (IAMSE)
Service

NYITCOM Committees

Behavioral Intervention Committee Student Retention Committee Accommodations Committee Leave of Absence Committee NYITCOM Catalog Review Team
Contact

Let's discuss student success.

Scott Hinson, Ph.D.