I build the systems that develop people and drive performance.

Overview

Part of a broader leadership development initiative, this project focused on equipping directors, managers, and supervisors with the tools to conduct meaningful review conversations using the SBI framework.

The challenge

Feedback often focused on assumptions or personality traits rather than observable behavior, leading to less constructive review conversations.

The solution

1. Reframing Feedback: Taught managers to identify the specific Situation, observed Behavior, and resulting Impact.
2. Guided Practice: Facilitated sessions where leaders reframed recent feedback and practiced delivery with partners.
3. Implementation: Integrated the framework into the formal review cycle to ensure consistent application.

The impact

Tools

Macorva

Overview

Led the design and operationalization of an organization-wide performance management experience connecting planning, coaching, and formal reviews.

The challenge

The need to move beyond simple training into sustained organizational practice with clear expectations for manager behaviors.

The solution

1. Framework Design: Created the Plan → Track → Develop → Formal Review cycle.
2. Enablement Architecture: Built facilitator-led development and performance support tools for coaching and feedback.
3. Platform Adoption: Operationalized Macorva companywide for manager notes and performance documentation.

The impact

My role

L&D Lead

Audience

Engineering Department

Overview

Standardized the onboarding and technical training for engineers in a regulated medical device manufacturing environment.

The challenge

Informal knowledge transfer created inconsistent onboarding experiences and a slow time-to-productivity for critical engineering roles.

The solution

1. Gap Assessment: Audited existing learning assets and identified capability gaps.
2. Pathway Design: Created structured learning pathways with defined release requirements.
3. Competency Modeling: Established tiered competency levels to track and validate progress.

The impact