Lead Customer Service Manager
James M. Spatara, Jr., Ed.D. | Lead Customer Service Manager DR. SPATARA About Projects Experience Expertise Education Contact Lead Customer Service Manager & EdTech Executive James M. Spatara, Jr. I am a results-driven leader with over 15 years of experience bridging the gap between innovative technology and operational excellence. Get In Touch View Experience | (724) 456-2304 Empowering Success Through Leadership I hold a Doctorate in Educational Leadership & Management and have spent over 15 years implementing innovative technology solutions to streamline operations. My career has been defined by a passion for leading initiatives that drive success and empower others to excel. I specialize in project management, data-driven decision-making, and developing collaborative relationships among stakeholders. Whether managing budgets or designing curriculum, my focus remains on delivering high-impact results. 15 Years Experience 1200 Students Impacted 100 % Digital Literacy 3 Advanced Degrees Key Initiatives Kindle Lending Initiative I led the development and implementation of a $5,000 digital resource program, providing over 600 students with unprecedented access to digital literacy tools and modern learning resources. Budget Management Digital Literacy Resource Access CFF Grant Administration I directed the 3-year administration of the Classrooms for the Future (CFF) grant, ensuring strict compliance and the successful integration of advanced technology across secondary grade l