Dawn A. Vincent

Organizational Process Improvement Manager

Dawn A. Vincent | Organizational Process Improvement Manager D. VINCENT About Projects Experience Expertise Education Get in Touch 25+ Years of Excellence DAWN A. VINCENT I specialize in designing training programs that drive organizational readiness, adoption, and sustained performance. View Career Contact Me Advancing Continuous Learning I am an expert in aligning learning strategy, process improvement, and governance to help organizations efficiently achieve desired business outcomes. My career focuses on advancing a culture of continuous learning and performance excellence by aligning talent development initiatives to achieve organizational priorities and long-term growth. 0+ Years Exp 0+ Users Trained 0.0 GPA MS/BS 0+ Sites Managed Selected Initiatives Salesforce Enterprise Transition Led end-user training and work process documentation for a massive transition to Salesforce across 80+ agencies. Salesforce UAT IS Clinical Collaboration Station Designed and implemented a single source of truth SharePoint site featuring daily huddle boards and document repositories. SharePoint Process Improvement Distance Education Program Pioneered a virtual training process via MS Teams including proctor guides, learner guides, and job aides. MS Teams Instructional Design Professional Experience Organizational Process Improvement Manager THE WILLIAM EVERETT GROUP Dec 2023 – Apr 2026 Led efforts in enhancing organizational efficiency by analyzing and improving business processes. Strength